The Val-de-Marne prefecture, located in Créteil, plays a crucial role in local administrative management. It represents the State and ensures essential public service missions for citizens. If you are wondering how to contact this institution, know that it is important to prepare your steps well.
Before requesting an appointment, it is recommended to gather all necessary documents. This will facilitate a quick processing of your request. The services offered are varied, ranging from public safety to residence permits, thus meeting the needs of all users.
We will guide you through the various steps to obtain an effective response from the administrative authorities.
General presentation of the Val-de-Marne prefecture
Administrative management in Val-de-Marne is crucial for the proper functioning of the region. This department is under the direction of Étienne Stoskopf, the State administrator. He ensures essential missions to guarantee the safety of citizens.
The missions of this institution include:
- Maintaining public order.
- Coordinating government policies.
- Fair processing of user requests.
Information regarding the prefecture was updated on March 19, 2025 by the legal information department. The role of the prefect is fundamental, defined by the Constitution of 1958, with mandates that can last several years.
Sub-prefects also play a key role, assisting the prefect in his daily missions and ensuring compliance with the laws.
Hours and practical information
Every week, from Monday to Friday, the prefecture welcomes you for your administrative procedures. The opening hours are from 09:00 to 16:00. It is essential to make an appointment before you go.
Here are some practical information:
- Address: 21-29 avenue du Général-de-Gaulle, 94000 Créteil.
- To locate the establishment, consult the interactive map available online.
- For any urgent questions, call 01 49 56 60 00 for additional information.
- Access to the avenue is facilitated by public transport, visible on the official map.
- Every day, agents handle numerous files to ensure efficient public service.
| Day | Hours | Phone number |
|---|---|---|
| Monday | 09:00 – 16:00 | 01 49 56 60 00 |
| Tuesday | 09:00 – 16:00 | 01 49 56 60 00 |
| Wednesday | 09:00 – 16:00 | 01 49 56 60 00 |
| Thursday | 09:00 – 16:00 | 01 49 56 60 00 |
| Friday | 09:00 – 16:00 | 01 49 56 60 00 |
How to contact the Val-de-Marne prefecture
For all your administrative procedures, it is essential to know how to reach the State services. Here are the main options available to get in touch.
Phone contacts and email addresses
For any question, you can send an email to prefecture@val-de-marne.gouv.fr. This address is ideal for asking specific questions.
The postal address for your correspondence is 21-29 avenue du Général-de-Gaulle, 94011 Créteil Cedex. Use it for any administrative file.
The phone number 01 49 56 60 00 is also available during opening hours to reach the services.
Online contact form
To simplify your procedures, the official site offers a contact form. This allows you to select the appropriate service for a quick response.
Each request sent electronically is recorded to ensure rigorous follow-up by the agents. Using the site is recommended to avoid unnecessary waiting lines.
Appointment scheduling and notifications
Getting an appointment at the prefecture is essential for managing your administrative procedures. To do this, it is recommended to register on rendezvousprefecture.com. This platform allows you to receive notifications by email and SMS as soon as slots open up.
Here are some advantages of this registration:
- Immediate alerts: Be informed as soon as a slot becomes available at the prefecture.
- Tracking your file: Stay updated on the status of your request.
- Dedicated page: The page on the site guides you step by step to finalize your registration.
- Regular checks: Make sure to check your emails for the confirmation of your appointment.
- Careful processing: Each request is handled with care for easier access to services.

Administrative procedures and required documents
Good preparation of files is essential for any administrative request. This ensures quick and efficient processing of your request. Here are the key elements to consider when preparing your file.
File preparation and supporting documents
For the renewal of a 10-year residence permit, you must carefully follow the prefecture's instructions. Ensure that your address is up to date on all supporting documents.
Your file number must be clearly indicated on each attachment. This will facilitate the work of the prefecture agents.
Every day, hundreds of citizens submit their request for a residence permit. This requires careful preparation of the required supporting documents.
The identity card or passport are essential documents that must be valid for any request made to the State.
Tips and tricks for successful procedures
Navigating administrative procedures may seem complex, but a few tips can help you. Good preparation is essential to avoid delays and frustrations.
Optimizing your appointment at the prefecture
To optimize your appointment, carefully check the address of the prefecture on your appointment card to arrive at the scheduled time. Always keep a copy of your identity card and your file number to facilitate exchanges with the agents.
The avenue du Général-de-Gaulle is easily accessible, but consult a detailed map to avoid any confusion during your trip.
Common mistakes to avoid
A common mistake is forgetting a document from the file, which can delay your request by several months or years. If you have a question about the timelines, know that the Mail Office responds within 5 days in the department.
If in doubt, request additional information by email to avoid unnecessary trips.

Conclusion
In conclusion, it is essential to ensure effective communication with administrative services. Contacting the prefecture requires rigorous preparation and the use of available digital tools.
Do not forget to regularly check the official site for any updates regarding hours or administrative procedures. Using platforms like rendezvousprefecture.com is a major asset for quickly securing an appointment slot.
Before each visit, ensure that your file is complete to guarantee efficient processing. By following these tips, you maximize your chances of success for all your administrative procedures.
FAQ
What are the opening hours of the prefecture?
The opening hours vary by service, but generally, the prefecture is open from Monday to Friday, from 9 AM to 5 PM. It is advisable to check the official site for specific information.
How can I make an appointment?
To make an appointment, you can visit the dedicated site rendezvousprefecture.com or call the prefecture's number for assistance.
What documents are required for an identity card application?
For an identity card application, you will need proof of residence, a recent identity photo, and a completed application form.
Where is the prefecture located?
The prefecture is located at the following address: 1 Avenue du Général de Gaulle, 94000 Créteil. You can consult a map online for easy access.
Is there an online contact form?
Yes, a contact form is available on the prefecture's website to ask your questions or submit requests.
What are the missions of the prefecture?
The prefecture's mission is to represent the State, guarantee public safety, and coordinate the actions of State services in the department.
How can I receive alerts about appointment slots?
You can register to receive alerts by email or SMS on the prefecture's website to be informed as soon as new slots open up.
What common mistakes should I avoid during my procedures?
It is important to carefully check the required documents and ensure that all information is correct to avoid delays in processing your file.

