Welcome to your information page dedicated to you! We are here to assist you with all your procedures related to your stay in France.
The administration responsible for your residence permit application is the prefecture of Indre-et-Loire, located in Tours. Its immigration service manages renewals, first applications, and many other essential formalities.
To save time, we recommend that you register on https://rendezvousprefecture.com. This platform sends you email and SMS alerts as soon as an appointment slot becomes available.
The reception desk for foreign users is located at 15 Bernard Palissy Street. It is open from Monday to Friday, from 8:30 AM to 12 PM, only for inquiries. Fingerprinting and document issuance are done exclusively by appointment.
You will find here all the contact details and practical advice to successfully navigate your procedures with this prefecture.
Registration and notifications on rendezvousprefecture.com
Get your slot faster with our automatic notification system. This dedicated page guides you step by step to simplify your administrative application.
Advantages of online registration
Registering on our platform is the most efficient method for your appointment booking. You benefit from continuous monitoring of availability without personal effort.
The system operates 24 hours a day, 7 days a week. It automatically scans for available slots at the prefecture.
| Traditional method | Our system | Main advantage |
|---|---|---|
| Manual site consultation | Automatic monitoring | Significant time savings |
| Risk of missing slots | Instant alerts | Immediate responsiveness |
| Stress and uncertainty | Confidence and peace of mind | Simplified experience |
Immediate reception by email and SMS
As soon as a slot opens up, you receive a simultaneous alert by email and SMS. This double notification ensures that you do not miss any opportunity.
Whether you are at work or on the go, the information reaches you instantly. This modern solution is part of the digitalization of public services.
Your appointment is waiting for you! Sign up now to benefit from these valuable notifications.
The services of the Prefecture in Tours
Access to the various services of the administration is done according to well-defined procedures that we present here. Two distinct addresses welcome you depending on the nature of your request.
Opening hours and reception procedures
The general reception located at 19 Bernard Palissy Street offers extended hours. It is open from Monday to Friday with variable hours depending on the day.
The immigration service is located at 15 Bernard Palissy Street. Its reception operates only in the morning for information requests.
| Type of service | Opening hours | Specific procedures |
|---|---|---|
| General reception | Monday-Friday: 8:30 AM - 12:30 PM Monday, Tuesday, Thursday: 1:30 PM - 4 PM |
Open without appointment |
| Immigration service | Monday-Friday: 8:30 AM - 12 PM | Information without appointment Document issuance: Monday, Thursday, Friday |
Address, contact details, and access
For your administrative mail, the official postal address is: PREFECTURE OF INDRE ET LOIRE 37925 TOURS CEDEX 9. Please remember this address for any postal correspondence.
The unique phone number 02 47 64 37 37 directs you to the correct service. The switchboard is reachable from 8:30 AM to 6 PM from Monday to Friday.
Prefer public transportation to reach Bernard Palissy Street. Parking on-site is reserved for staff.
Practical guide: prefecture foreign tours
Discover how to effectively organize your appointments and procedures with the immigration services. This guide will help you understand the different available procedures.
Procedures for residence permits and driving licenses
For your residence permit application, fingerprinting and the issuance of the receipt require a mandatory appointment. No documents are issued without this prior formality.
The Digital Immigration Point at 15 Bernard Palissy Street assists you in completing your online file. It is accessible with or without an appointment from Monday to Friday morning.
| Type of procedure | Location | Reception procedures |
|---|---|---|
| Residence permits | 15 Bernard Palissy Street | With or without appointment |
| Driving licenses | 19 Bernard Palissy Street | Without appointment |
| Medical commission | 61 Avenue de Grammont | Exclusively by appointment |
Appointment booking for immigration services
Several options are available for you to make an appointment. You can go in person to 15 Bernard Palissy or call the phone number 02 47 64 37 37.
Once your application is processed, you will receive an email notification to collect your permit. Issuance occurs without an appointment on Monday, Thursday, and Friday morning.
For any questions, contact the service by email or phone on Tuesday, Wednesday, and Thursday afternoons. Don't forget your FranceConnect credentials for online procedures.
Additional information and useful resources
Beyond in-person appointments, discover the multiple communication channels and useful documents available to you. These resources will help you better prepare your procedures.
Contacts and telephone assistance
Several numbers are available according to your needs. The general switchboard at 02 47 64 37 37 operates from 8:30 AM to 6 PM.
For specialized telephone reception regarding residence permits, prefer the afternoons of Tuesday, Wednesday, and Thursday. Agents will answer your questions about the application for a permit, the receipt, or the issuance of documents.
You can also use 34 00 for the driving license and 39 39 for all your administrative procedures.
Official documents and access maps in PDF
Many practical documents are available for download in PDF format. You will find a detailed access map and attendance tables for each service.
These tables indicate peak and low attendance periods. Plan your visit during the least busy times.
For the driving license, the medical commission is located at 61 Avenue de Grammont. Appointments are made exclusively online.
The official postal address is PREFECTURE OF INDRE ET LOIRE 37925 TOURS CEDEX 9. Prefer email for quick responses.
Conclusion
Your administrative journey related to your settlement in France can now be approached with confidence. The local administration provides you with a dedicated service designed to simplify every step of your stay.
For optimal time management, registering on our notification platform remains the most effective method. You will be alerted immediately as soon as a slot opens up at the prefecture.
Don't forget to use all available communication channels, such as email or phone, for your questions. Proper preparation with the necessary documents is key to a successful procedure.
By following these tips, you will turn this administrative obligation into a simple and quick experience. The team is here to support you throughout your project.
FAQ
How to make an appointment for a residence permit?
You can easily make your appointment online on our dedicated site. After selecting the relevant service, you will receive a notification by email and SMS.
What are the opening hours of the prefecture?
The public reception takes place from Monday to Friday, usually in the morning. We recommend checking the precise hours on our official page before visiting.
Where is the prefecture located and how to access it?
Our address is Bernard Palissy Street in Tours. The building is well served by public transport. An access map is available for download on our website.
What procedures can be performed for immigration?
We handle residence permit applications, resident card renewals, and driving license applications for foreign nationals.
What to do in case of loss of my receipt?
In case of loss of your receipt, quickly contact our service by phone or during an appointment to obtain a duplicate and avoid any interruption in your procedures.
How to get information on the status of my application?
For information on the progress of your file, you can contact us by phone during opening hours or check your personal space online if you are registered.
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