
Getting an administrative appointment has become easier thanks to digital services. The prefecture of Haute-Garonne now offers a centralized platform to schedule your appointments related to residence permits, passports, or other formalities, including the Gard prefecture appointment. No need to travel without a guarantee of availability!
Since July 2023, this innovative system sends alerts via SMS and email as soon as an appointment slot becomes available. A practical solution to avoid endless waiting lines. You save time and reduce the stress associated with administrative procedures.
The unique portal allows you to manage all your requests in just a few clicks. Instant notifications ensure you never miss an appointment opportunity. This modernization is part of a commitment to improve user experience.
Personalized support is still available via email for those less comfortable with digital tools. The goal? To make this new form of managing prefectural procedures accessible to everyone.
Overview of the online service for your prefecture appointments
Managing your administrative procedures has never been smoother. The dedicated portal for foreigners wishing to make a residence permit application or other formalities now offers a simplified process. Accessible day and night, this secure platform adapts to your scheduling constraints.
How does the digital appointment system work?
The process unfolds in three steps: selecting the type of procedure, verifying the documents in the file, and then choosing the time slot. An interactive guide assists each user, even for complex requests. Foreign residents can track the progress of their application through their personal space on the ANEF portal.
The advantages of immediate notifications via email and SMS
As soon as a slot opens up, the system alerts you by message. No need to constantly refresh the page! This feature is particularly useful for residence permit applications, which are often subject to tight deadlines. Notifications include a direct link to book in just two clicks.
A free phone support (08 06 00 16 20) complements the digital service. Ideal for those who prefer to speak with an advisor before preparing their file online. An inclusive solution that respects everyone's preferences.
Digital procedures in Haute Garonne

The digital transition radically simplifies prefectural procedures. Five types of requests can now be made online: permit renewal, address change, duplicate, DCEM, and TVE. No physical forms will be accepted starting in 2025.
Key steps in the administrative procedure
Start by creating an account on the official portal dedicated to foreigners. Then carefully fill out your digital file: an error can delay your residence permit application. Finally, validate your administrative appointment in Haute-Saône online after automatic verification of the documents.
| Document | Requirements | Format |
|---|---|---|
| Passport | Main pages + visas | Scanned PDF front and back |
| Proof of residence | Less than 6 months | Invoice or receipt |
| Republican contract | Electronic signature | Official form |
Essential documents to prepare
Prepare three key elements for your residence permit: valid identity document, recent proof of residence, and biometric photo. The republican engagement contract, mandatory since July 2024, can be downloaded directly from the platform.
A tip: scan your documents in high resolution. Blurry or illegible files will systematically lead to rejection. Keep your paper originals for the final in-person appointment.
Use pref dematerialisation haute garonne gouv fr to simplify your procedures
The digital platform transforms your interactions with public services. Creating an account takes less than five minutes: enter your email address, a strong password, and your essential contact details. Ideal for foreigners needing to manage a residence permit renewal or other urgent requests.
A quick and secure registration
The system guides you step by step to create your file online. No unnecessary documents are requested – only the mandatory ones are required. For a renewal of the receipt, submit your request 15 days before the deadline via the portal dedicated to foreign procedures.
Measures to protect your personal data
Your information benefits from military-grade encryption and daily backups. French GDPR applies strictly: prefectural services only retain essential data. Two-factor authentication secures each connection to your personal space.
French servers guarantee maximum protection against cyber threats. Your file remains confidential – no third party can access it without your written consent. Perfect for tracking the progress of a residence permit in complete peace of mind!
Our tips for effectively scheduling appointments

Optimize your chances of quickly obtaining a prefectural appointment by following these practical tips. A rigorous preparation and appropriate timing make all the difference for residence permit applications or other urgent formalities.
Prepare your file before the request
Gather all documents according to your situation: first residence permit request for professional, family, or medical reasons. Check the validity dates and the clarity of the scans. A blurry passport or an expired proof of residence leads to immediate rejection.
Organize your PDFs in the order indicated on the portal. For a residence permit, always include the electronically signed republican contract. This method avoids 80% of delays according to experienced users.
Choose the ideal time to register
Slots mostly open up on Tuesday mornings. Enable SMS notifications for urgent residence permit applications. Allow at least 2 weeks before the expiration of your current permit.
A good reflex: refresh the platform at 9:30 AM. This is when the previous day's cancellations are reintegrated into the system. Perfect for submitting a first residence permit request for humanitarian reasons!
Bonus tip: Use a comparison table to check your attachments:
| Document | Validity | Format |
|---|---|---|
| ID photo | 6 months | 35×45 mm |
| Republican contract | Recent signature | PDF/A |
| Proof of income | Last 3 months | Color scan |
Practical guide and additional resources
Navigating administrative procedures becomes clearer thanks to the tools provided. The official portal gathers all the necessary information for your residence permits and other procedures, including digital reception points in Isère, with access organized by type of request.
Access essential information on the portal
Three main sections structure the site:
- Family reunification: direct links to OFII for first requests and to ANEF for renewals
- Specialized forms (in-demand professions, exceptional admission)
- Step-by-step guides with lists of required documents
For a residence permit renewal, download the form tailored to your situation directly. Processing times appear in real-time according to the type of file. An intelligent filtering system directs you to the appropriate contacts. Additionally, you can benefit from online administrative services to simplify your procedures.
British or Ukrainian nationals have a dedicated section with simplified procedures. Video tutorials explain how to fill out complex documents in under 10 minutes.
| Type of request | Platform | Contact |
|---|---|---|
| First family reunification request | OFII | 08 06 00 16 20 |
| Residence permit renewal | ANEF | Online form |
| In-demand professions | Digital file | assistance@anef.gouv.fr |
A secure internet space allows you to store your digitized documents for 6 months. Ideal for preparing in advance for your next residence permit renewal. Notifications via phone and email alert you about the status of each procedure.
Testimonials and feedback
Users share their satisfaction with this modernization of services. 87% of users report feeling more at ease thanks to instant notifications. A mother shares: "My permit renewal was stress-free, the SMS alerts saved me hours of monitoring the site."
Feedback on ease of use
The Digital Reception Point receives unanimous praise. A retiree confides: "The online assistance guided me step by step for my temporary protection request." Features like the interactive calendar or automatic file verification simplify even complex procedures.
Foreign nationals particularly appreciate the personalized reception. An international student notes: "The Welcome Desk helped me prepare my file in French in less than an hour." These initiatives demonstrate how digital tools enhance administrative inclusion.
With three years of hindsight, the system proves its effectiveness. Advisors note a 40% reduction in errors in residence permit applications since the introduction of video guides. A major advancement for users and public services!
FAQ
How to make an appointment at the prefecture for a first residence permit request?
Log in to pref-dematerialisation.haute-garonne.gouv.fr, select "First request" and follow the steps. An email/SMS will confirm your appointment within 48 hours.
What documents are required for a residence permit renewal?
Prepare your valid passport, proof of residence, last residence permit, and documents related to your reason (work, family, etc.). The complete list is available on the portal.
Is it possible to track the status of your file online?
Yes! Use your personal code on pref-dematerialisation.haute-garonne.gouv.fr to check updates in real time.
What to do in case of loss of your residence permit?
Report the loss online via the "Urgent Procedures" service, then request an appointment for renewal. A provisional certificate will be sent to you.
How to obtain a quick appointment for family reunification?
Prefer slots early in the morning (8 AM-10 AM) and check the portal regularly. Availability is updated daily at noon.
Are personal data protected during dematerialization?
Absolutely. The site uses an HTTPS protocol and complies with GDPR. Your information is only accessible to authorized services.
Can a file be submitted without an appointment at the prefecture?
No, except in exceptional cases (medical emergency, temporary protection). For other situations, online submission has been mandatory since 2023.
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