Getting an appointment at the Hauts-de-Seine prefecture in Nanterre primarily depends on the procedure: a significant portion of submissions is now done on the ANEF, with physical appointments reserved for fingerprinting, issuance of titles, and non-digitized cases. This guide details the contact information, the distribution between the prefecture and sub-prefectures of Hauts-de-Seine, the documents to prepare, and the recourse when slots are lacking.
In Hauts-de-Seine, Nanterre centralizes most of the procedures for foreigners, while the sub-prefectures of Antony and Boulogne-Billancourt maintain a reception for their district.
Contact information for the Hauts-de-Seine prefecture in Nanterre
- Address: 167 avenue Joliot-Curie, Departmental Administrative Center, 92100 Nanterre
- Phone: 01 40 97 20 00
- Email: prefecture@hauts-de-seine.gouv.fr
- Official website: www.hauts-de-seine.gouv.fr
- Opening hours: Monday to Friday: 08:30-18:00
Hours and addresses may change; check them on the official website before visiting, especially for foreign receptions, which often have their own time slots.
Prefecture or sub-prefecture: where to submit based on your municipality
The department has 2 sub-prefectures:
- Sub-prefecture of Antony (Monday to Friday: 09:00-12:00)
- Sub-prefecture of Boulogne-Billancourt (Monday to Friday: 09:00-12:00, 13:00-16:00)
Your municipality of residence determines the district, thus the competent site. For foreign procedures, many departments have centralized processing at the prefecture; the sub-prefecture then only handles certain formalities, or none at all. The department's website specifies, procedure by procedure, where to submit and where to collect.
To find the competent site based on your address, see which prefecture your municipality depends on and the map of prefectures.
Making an appointment at the Hauts-de-Seine prefecture in Nanterre: the steps to follow
- Identify the procedure. First application for a title (student, employee, private and family life…), renewal, duplicate, change of address, collection of a manufactured title, naturalization: each has its own channel.
- First go through the ANEF (administration-etrangers-en-france.interieur.gouv.fr) for anything that is digitized: most renewals, first applications for certain categories, change of address, extension of instruction certificate. No appointment is necessary to submit.
- For what remains at the counter (fingerprinting, title issuance, non-digitized submissions), open the "Make an appointment" section of the website www.hauts-de-seine.gouv.fr and choose the relevant service. Slots are released in waves, often in the morning or early in the week.
- Keep a record of each unsuccessful attempt (dated screenshot of the message indicating that no slot is available). These proofs are useful if you need to write to the prefecture or contact the judge.
- Get notified rather than refreshing the page: the Nanterre page on rendezvousprefecture.com allows you to receive an alert by email or SMS as soon as a slot opens for your procedure (see the Nanterre page).
For special cases, see making a new appointment at the prefecture, modifying an appointment, and cancelling an appointment.
Residence permit: first application, renewal, and collection
The first application is submitted on the ANEF for digitized categories (students, talent passport, certain "employee" cards), and by appointment or by mail for others, depending on what the department has planned. The renewal is done on the ANEF for the vast majority of titles, between four and two months before expiration. The collection of the manufactured title is always done in person, by summons or by appointment, with the paid tax stamp and the old title or receipt; fingerprinting, when required, is subject to a separate appointment (see why the prefecture requests your fingerprints). The guides on the main site detail each step: residence permit, renewal, naturalization.
Documents to prepare
Prepare the file before looking for a slot: an incomplete file at the counter results in a new appointment. The common base:
- valid passport (identity pages, visa, entry stamps);
- proof of residence less than six months old, or accommodation certificate accompanied by the identity document and proof of residence of the host;
- three compliant identity photos, or the e-photo code for online submissions;
- the current title or receipt for a renewal;
- documents specific to your situation: employment contract and payslips, school certificate, marriage or birth certificate, resources;
- the tax stamp, the amount of which varies according to the title, to be purchased online at the time of submission.
The details by type of title are in our list of required documents, and for the accommodation certificate, see how to establish it correctly.
Deadlines to know and recourse if nothing progresses
Two deadlines frame your procedures, regardless of the department. For a residence permit, the silence of the prefecture for four months after a complete file constitutes implicit refusal, which opens up recourse. For naturalization, the processing cannot exceed eighteen months from the receipt, twelve if you have resided in France for ten years. Renewal should be requested between four and two months before the title expires: within this window, the receipt or extension certificate maintains your rights.
If nothing progresses: check the status of the file, then follow up in writing. When no slot is offered for weeks, the Council of State requires the prefecture to provide an alternative (decision of June 10, 2020) and the interim "useful measures" allows for an injunction; our guide on deadlines by prefecture details these recourses. The observed deadlines in the department are compared to those of other departments on the prefectures barometer.
Frequently asked questions
Should I go to the prefecture or the sub-prefecture?
It depends on your municipality and the procedure. Municipalities attached to a sub-prefecture carry out certain formalities there, but foreign procedures are often centralized in Nanterre. The department's website specifies this procedure by procedure.
Can I go to the Hauts-de-Seine prefecture in Nanterre without an appointment?
For foreign procedures, no, unless otherwise stated on the department's website: reception is by summons or by appointment made online. Some general receptions remain accessible without an appointment during the indicated hours, but they do not process residence files.
What should I do if my title expires before the appointment?
Submit the renewal application on the ANEF within the four to two months window before expiration: you will receive a receipt, and if necessary, an extension of instruction certificate, which proves the regularity of your stay and the maintenance of your rights during the wait.
How can I know when a slot becomes available?
Slots are published in waves, without an announced schedule. An email or SMS alert on the Nanterre page will notify you as soon as an appointment appears for your procedure, which avoids having to monitor the site several times a day.
