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Guide to making an appointment at the Gironde prefecture

14 Oct 2024·3 min read
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Did you know that, thanks to new procedures, residents of Gironde must schedule an appointment online for certain administrative tasks? This new rule was established due to the health situation. Thus, only those with an appointment can go to the prefecture.

Whether you want a residence permit, a travel document, or a medical visit, this guide will be useful. It explains how to use the new methods of the Gironde prefecture.

Some requests are still accepted by mail. But, before sending a letter, contact the call center to be sure. In the following sections, you will learn how to obtain an appointment and contact the services of the Gironde prefecture.

How to make an appointment at the Gironde prefecture

Do you need an appointment for your important documents? Such as residence permits, travel documents, or medical visits? Or maybe to take advantage of the Digital Welcome Point (PAN) at the Gironde prefecture? Don't panic, everything can be done easily online. Below you will find links for each of these requests:

Appointments for residence permits and travel documents

For anything related to the residence permit, or the travel document, or if you need a receipt request or extension certificate, make an appointment using the following links:

  • Residence permit
  • Travel document
  • Receipt request or extension certificate

Appointments for medical visits

If you need a medical visit before the medical commission for driving licenses, this can also be scheduled online. Use this link:

  • Medical visit before the medical commission

Appointments for the Digital Welcome Point

To get help with the Digital Welcome Point (PAN), where certain online procedures such as vehicle registration or driving licenses are handled, among others, make an appointment via this link:

  • Digital Welcome Point (driving license procedure, vehicle registration, pre-request for ID card – passport)

By using these links, you will easily make an appointment for your administrative requests at the Gironde prefecture.

Ways to contact the prefecture

The Gironde prefecture offers several ways to contact them. You can call them, visit their website, or write to them. They are there to help and answer all your questions.

By phone

You can call the prefecture at 05 56 90 60 60. An Interactive Voice Response system will guide you to the information you need.

Via the website

On the website, you will find a contact form. This allows you to send your requests electronically.

By postal mail

If you like to write, you can also send a letter. Here is the address:

Prefecture of GIRONDE – Complaints
2 Esplanade Charles de Gaulle – CS 41397
33077 BORDEAUX CEDEX

Gironde Prefecture

Services for associations and professionals

The Gironde prefecture provides special services. They assist groups and professions that need support. These services help with paperwork and projects.

Associative registry

Groups (ASL, AFUL, etc.) can write to [email protected]. They will receive assistance by email for their administrative needs.

Regulated professions

Professions such as taxis and VTCs have their support. Contact the dedicated email addresses for more information and authorizations in Gironde.

Services for foreigners

The Gironde prefecture provides services for foreigners. This includes asylum requests, procedures for residency, and naturalization.

Asylum request

People seeking asylum first meet with France Terre d'Asile. They help with paperwork and registration at the Gironde prefecture.

Residency and naturalization

For requests for residence permits or naturalization, they must be sent by postal mail to the Gironde prefecture.

Digital procedures and Digital Welcome Point

The Gironde prefecture does everything to simplify administrative tasks. It offers online procedures and a Digital Welcome Point.

These tools help, for example, with vehicle registration or driving licenses. Even the pre-request for identity documents is possible online.

At the PAN, which is located in the sub-prefectures, there is tailored assistance. Make an appointment to get advice and use the available resources.

Thanks to these means, the residents of Gironde no longer need to travel. They can complete most of their procedures from home. This makes public service more accessible for everyone.

Complaints and suggestions

The Gironde prefecture will respond within ten days to complaints and suggestions. This concerns public services and administrative procedures. Your detailed questions must go through the online contact form or by postal mail to a special address.

You can submit your complaints and suggestions in several ways. This helps to make the public service of the Gironde prefecture even better. Thus, your needs as Gironde citizens will be better understood for your administrative procedures.

complaints and suggestions

Conclusion

You have learned how to make an appointment at the Gironde prefecture. This concerns residence permits, medical visits, and more. Use the provided links for your procedures. This will make them easier.

The Gironde prefecture offers many services. You can complete your procedures online and make appointments. These tools help avoid waiting and save time. Make sure you have all the necessary documents before your visit.

If you need things like a passport, the Gironde prefecture is here to help you. If you have questions, contact them. They will respond quickly to assist you.

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