How to Contact the Marseille Prefecture: Appointment

To make an appointment at the Marseille prefecture, it is essential to understand the different contact methods offered by this organization.

The Marseille prefecture provides several services to facilitate your administrative procedures, including online administrative services. You can now make an appointment online for most procedures.

The two main sites of the prefecture, Peytral and Saint-Sébastien, offer different services. It is crucial to know the opening hours and access conditions for these services to save time.

Sign up at rendezvousprefecture.com to receive notifications via email and SMS as soon as slots open up.

Key points to remember

• Online appointment booking is now preferred for most administrative procedures.
• Email and SMS notifications allow you to be alerted as soon as a slot becomes available.
• Knowing the opening hours and access conditions for the different services will save you valuable time.
• The two main sites of the prefecture offer different services.
• Sign up at rendezvousprefecture.com to benefit from direct notifications.

The sites of the Marseille prefecture

To facilitate administrative procedures, the Marseille prefecture is present at two main sites. These sites are designed to offer a range of services tailored to the different needs of citizens.

Peytral Prefecture: location and services

The Peytral prefecture is located at 1 rue Edmond Rostand in the 6th arrondissement of Marseille. It hosts general and administrative services related to the office of the Regional Prefect, the Delegate Prefect for Equal Opportunities, the General Secretariat, and the General Secretariat for Regional Affairs. Available services include the competition office and the regulated professional activities office. Opening hours are Monday to Friday from 8:00 AM to 6:00 PM.

Saint-Sébastien Prefecture: location and services

The Saint-Sébastien prefecture is located at 66B rue Saint Sébastien, also in the 6th arrondissement. This site specializes in immigration, integration, and nationality services, as well as digital points. It is important to note that for residence permits, services are only available by appointment or summons.

How to get there: transport and access

Access to both prefecture sites is facilitated by public transport. Several metro, bus, and tram options are available nearby, making travel convenient for citizens. Practical services such as beverage dispensers, photocopiers, and water fountains are also available on-site to facilitate your procedures.

The different methods to contact the Marseille prefecture

The Marseille prefecture provides you with several options to contact them, tailored to your needs and the type of information sought.

Contact by phone: numbers and hours

You can contact the Marseille prefecture by phone via different dedicated numbers. A switchboard is available 24/7 at 04 84 35 40 00. Specialized interactive voice servers are also available for regulations at 04 84 35 40 05 and for questions related to foreigners at 04 84 35 40 35.

It is important to note that, for confidentiality reasons and in accordance with data protection laws, the prefecture services do not provide any personal information by phone.

Contact via online form

The online form is an effective method for asking specific questions and receiving a written response from the administration. You can select the relevant service and attach documents if necessary to facilitate the processing of your request.

• Access the contact form on the official prefecture website.
• Select the service relevant to your request.
• Attach the necessary documents.

Contact by postal mail

Postal mail remains a valid option for official procedures requiring the sending of original documents or complete files. The postal addresses differ depending on the service concerned:

• Saint-Sébastien site: Place Félix Baret CS30001, 13259 Marseille Cedex 06.
• Peytral site: Place Félix Baret CS80001, 13282 Marseille Cedex 06.

Response times vary depending on the chosen contact method, with online contact generally being faster than postal mail.

How to obtain an appointment at the Marseille prefecture

Obtaining an appointment at the Marseille prefecture is now simplified thanks to the online platform rendezvousprefecture.com. This platform allows citizens to make an appointment at the prefecture for various administrative procedures without having to physically check availability.

Online appointment via rendezvousprefecture.com

Appointment booking at the Marseille prefecture is primarily done online via the rendezvousprefecture.com site. This system allows you to receive notifications via email and SMS as soon as a slot becomes available, thus saving you from constantly checking availability.

For first-time residence permit applications, a prior appointment is mandatory. The same applies to certain specific procedures related to driving licenses, including the application for a driving license.

Types of procedures requiring an appointment

Appointments are reserved for submitting first-time residence permit applications as well as for the ANEF substitution procedure. For more information, it is advisable to consult the “Foreigners' Reception” section.

Some procedures, such as applications for driving licenses or registration certificates, are now fully online without requiring a physical appointment.

Delays and availability of slots

The timeframes for obtaining an appointment vary significantly depending on the type of procedure and the time of year. Registering on rendezvousprefecture.com allows you to receive direct notifications via email and SMS as soon as slots open, which is particularly useful for urgent requests.

For residence permit renewals, it is recommended to start the procedures within two months prior to the expiration of your current document.

The services available at the Marseille prefecture

The Marseille prefecture offers a comprehensive range of administrative services to meet the needs of citizens, including registration at the Haute-Saône prefecture. These services are distributed among different sites according to their nature, ensuring efficient handling of various procedures.

Services for residence permits and immigration

Services related to residence permits and immigration are primarily handled at the Saint-Sébastien site, located at 66B rue Saint Sébastien. This site is dedicated to welcoming users for procedures related to residence permits, asylum applications, and other immigration-related services.

Services for driving licenses and registration certificates

For driving licenses, several procedures are now fully digitized, such as duplicate requests in case of loss or theft. Users can also access online services to check their points balance, track the production of their license, or obtain information about the driving license exam.

Regarding registration certificates, services allow for address changes, sales declarations, or requests for non-pledge certificates. Users can also request a duplicate in case of loss or theft of their registration certificate.

Services for identity cards and passports

The Marseille prefecture also offers services for identity cards and passports. Citizens can carry out their procedures for obtaining or renewing these documents, which are essential for travel and identification.

Validity period: Identity cards are valid for 15 years, while passports have a validity of 10 years. Specific procedures are provided in case of loss or theft of these documents.

Practical tips for your visit to the prefecture

For an efficient visit to the Marseille prefecture, some practical tips are useful. First, make sure to check the exact site where your procedure should be carried out, whether at Peytral or Saint-Sébastien.

For security reasons, bring a valid identification document. It is also recommended to arrive at least 15 minutes before your appointment time to account for security checks.

Prepare a complete file with all requested documents, organized in the order indicated on the form. Citizens of the European Union do not need a residence permit to reside in France and access various services.

Finally, keep the receipts and file numbers that will be given to you to track the status of your request.