Impossible Appointment at the Prefecture: Causes and Solutions

A few years ago, making an online prefecture appointment became common. This concerns administrative procedures such as the first application for a residence permit. Or the renewal of the permit, the change of status, and others. However, this digital evolution has brought troubles to users.

Now, it is often impossible to make an appointment online. Available time slots are rare. The time slots do not suit everyone. Several factors explain this situation. Among others, the lack of staff in the prefectures. There are too many people trying to get an appointment. This creates a bizarre situation. Foreigners struggle to obtain a residence permit without first securing an appointment at the prefecture.

Not being able to make an appointment poses a serious problem of access to public service. It creates a discrimination between those who are computer literate and others. This difficulty highlights technical problems and a general inefficiency. Many citizens express their dissatisfaction with this administrative reform of the single window.

Difficulties encountered when making appointments at the prefecture

Making an appointment online is much harder since the prefectures have generalized it. Many cannot get a time slot, even after trying several times at different times.

Repeated attempts to make an appointment online

People do their best to secure an appointment. They constantly visit the prefecture's website. They keep evidence of their difficulties, such as screenshots showing the absence of availability.

Sending letters and emails to the prefecture

If online attempts fail, it is possible to contact the prefecture directly. This can be done via email or registered mail. It is very important to keep a copy of these exchanges.

Physical visit to the prefecture

Going in person is another option for an appointment. But very often, they refuse to provide one on the spot.

Despite all efforts, obtaining an appointment remains difficult for many. This creates inequalities, especially for those less comfortable with computers.

Main causes of staffing shortages and availability

Budget cuts have reduced the number of people working in the prefectures. This causes a lack of availability to assist the public and schedule appointments. Additionally, the fact that appointments are booked online reduces the need for staff to welcome visitors in person.

The lack of staff, combined with the high number of appointment requests, poses a problem. The prefectures can no longer offer enough slots to satisfy everyone. Sometimes, they prioritize newcomers at the expense of those seeking residence permit renewal. This makes it even harder to secure a meeting.

Possible solutions for obtaining a prefecture appointment

If obtaining an appointment at the prefecture seems impossible, there are solutions. The most effective is to go before the administrative court. There, one can file a special appeal called "urgent measure referral".

Appeal to the administrative court

To use this method, a solid file is essential. It must include evidence of the unsuccessful appointment attempts. Screenshots, letters, or attestations help. As a result, a judge can compel the prefecture to provide an appointment quickly, or face penalties.

Contacting the Defender of Rights

It is also possible to address the Defender of Rights. They could help obtain an appointment from the prefecture. These legal actions pressure the prefecture to provide appointments despite the obstacles.