Since March 15, 2024, the reception is only by appointment. For your administrative procedures at the Isère prefecture, make an appointment. The website of the Grenoble prefecture offers an online appointment booking module. You can choose a time for actions such as renewing your residence permit or collecting your identity card.
Why make an appointment at the Grenoble prefecture
Since March 15, 2024, one thing has changed at the Grenoble prefecture. You must make an appointment to go there. This was done to better welcome people and avoid queues. With an appointment, you wait less and are received better.
And that's not all. This system helps the prefecture manage appointments more effectively. You will be served faster and in a more tailored manner. Therefore, making an appointment makes visits easier and quicker for everyone.

Different options for making an appointment
You have several ways to make an appointment at the Grenoble prefecture:
Online: On the prefecture's website, easily book your time slot with a few clicks. The web interface is simple to use and secure.
By phone: It is also possible to call to schedule an appointment. Agents will be there to help you choose your time slot.
In person: For those who prefer, going directly to the prefecture is an option. However, it is better to choose online or phone booking to save time.
| Criteria | Online booking | Phone booking | In-person booking |
|---|---|---|---|
| Booking time | Immediate | Quick | Longer |
| Availability of slots | Wide choice | Limited | Limited |
| Convenience | Very convenient | Convenient | Less convenient |
| Waiting time at the prefecture | Reduced | Variable | Longer |
Regardless of your choice, booking your appointment in Grenoble in one of these ways ensures better service. It also helps reduce waiting times.
How to make an appointment at the Grenoble prefecture
To make an appointment in Grenoble, follow these simple steps:
Visit the prefecture's website at www.prefectures-regions.gouv.fr/auvergne-rhone-alpes/Prefecture-de-l-Isere-Grenoble.
Click on “Make an appointment” and choose your service such as residence permit or vehicle registration.
Select an available date for your appointment. The Prefectures app is also a good way to book.
Fill in your information, and your appointment will be confirmed. Don't forget the time and date of your appointment.
If it's urgent, sign up for SMS and email alerts via Preflib. You will know when slots become available.
| Service | Average processing time by appointment |
|---|---|
| Renewal of residence permit | 2 to 4 weeks |
| Issuance of vehicle registration | 10 business days |
| Obtaining an identity card | 3 weeks |
| Driver's license | 2 to 4 weeks |
Follow these simple steps for an appointment in Grenoble. It will facilitate your administrative procedures, especially if you need to unlock your vehicle registration.

Reception and services at the prefecture
At the Grenoble prefecture, a warm welcome awaits you. There are parking spaces reserved for people with disabilities. The Vitalis buses easily take you to the prefecture.
If you need special assistance, there is an emergency number to call. This number is 05 49 55 70 00. It is there to quickly answer your questions.
The prefecture offices are open from Monday to Friday. They open at 8:45 AM and close at 4 PM. However, without an appointment, you will not be received. This ensures a service tailored to you.
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