The Nord prefecture makes life easier for those who contact it. It updates its services for residence permits requests. Now, for foreign nationals in the Lille district, you can make an appointment online. This can be done at www.nord.gouv.fr, the website of the State services of Nord. There, you will find the necessary forms and all the instructions.
To save time, take advantage of the many available appointments. For example: Driving license – Medical commissions of Avesnes-sur-Helpe, Driving license – Medical commissions of Cambrai, Driving license – Medical commissions of Douai, Driving license – Medical commissions of Dunkirk > Dunkirk site > Steenvoorde site, Driving license – Medical commissions of Lille, Driving license – Medical commissions of Valenciennes.
What is online appointment booking at the Nord prefecture?
The Nord prefecture is improving its services for residence permits requests. Starting from July 3, 2017, appointments will be made online for foreigners living in Lille. To do this, visit the Nord prefecture website.
There, you will find the forms and all the information you need.
Services available for appointment booking
You will be able to make an appointment online for various services at the Nord prefecture. This includes residence permits, driving licenses, and more. Appointments cover several districts of the department.
Benefits of online appointment booking
This method avoids waiting in line and saves you time. Making an appointment online offers more flexibility. It helps modernize public services and makes citizen reception more pleasant in Hauts-de-France.
Why choose online appointment booking?
Online appointment booking changes a lot for people in the Nord. They can avoid waiting in lines. Additionally, it allows them to save time and gain flexibility for their procedures.
Avoiding waiting in lines
Registering online changes everything. No more fighting for a ticket at the prefecture. We choose our time. It's more smooth and efficient.
Time-saving and flexibility
Booking an appointment online is convenient. We can easily organize our procedures. It's perfect for those who are very busy with work or have tight schedules.
This simple service helps to modernize relationships with the prefecture. It provides a one-stop shop for everything administrative. Thus, waiting times decrease, and we can be received in the best possible way, online or in person.
Appointment at the Nord prefecture – simplified procedure
The Nord prefecture has simplified the online appointment booking. This helps you avoid long waiting lines. No more wasting time for your administrative procedures at public services.
Create an online account
You need to start by opening an account on the Hauts-de-France prefecture website. This unique site gives you access to all online services. It also allows you to manage your official documents from a digital device.
Select the desired service
After creating your account, you can choose the service you want. The site will show you options like residence permit requests or driving licenses.
Choose a date and time slot
Use the tool to select an online appointment. You will see different available time slots. Choose according to your availability and what is offered. Afterwards, you will receive a confirmation by email and SMS.
Administrative procedures covered
The Nord prefecture is improving its services. It concerns driving licenses and residence permits. Since November 1, 2017, it is no longer possible to go in person to carry out these procedures. Everything must be done online on the ANTS website.
Driving licenses and medical commissions
The procedures for driving licenses are now handled by medical commissions. They are located in several cities in Nord. It is possible to plan your visit online.
Residence permits and immigration
For residence permits, the procedures have also changed. New applicants must schedule their appointment online. For renewals, this is done by mail with uploaded documents. A special center helps manage these requests.
It is important to start the procedures quickly. Delays can be long, up to 5 months. For a first request, it is better to start within 2 months after arrival. And for a renewal, at least 2 months before your residence permit expires.

Reception modalities in the districts
In Lille, foreigners who want a residence permit must act in a certain way. For a first residence permit of the “private and family life” type, you must first make an appointment online. Then, to renew this permit, you fill out an online form. Everything is sent by mail.
Other districts in Nord
In other places in Nord, such as Avesnes-sur-Helpe or Valenciennes, the rules may change. You must make an appointment to be received. This helps to reduce waiting times and better serve citizens.
No matter where you are, you always need to know how it works for the residence permit. With the right information, you can avoid problems at the prefecture upon arrival.
Preparation of required documents
After your arrival in France, you need to complete certain procedures quickly. This mainly concerns the residence permit. You need to start early.
Within the first 2 months, apply for a first residence permit. And for renewals, act at least 2 months in advance. This will help you avoid problems due to delays.
The Hauts-de-France prefectures' websites list what you need. You should gather information and prepare all the required documents before going to the prefecture. This way, your visit will be more efficient, and you will waste less time.
| Procedure | Documents to prepare |
|---|---|
| First issuance of residence permit | Application form, identity document, proof of residence, etc. |
| Renewal of residence permit | Application form, current residence permit, proof of income, etc. |
If you want to simplify your procedures, contact the one-stop shop at the prefecture. They will provide you with specific advice. Thus, your file will be ready on time, and your experience will be better.
Track the status of your request
Your request at the Hauts-de-France prefecture is tracked here. You will receive notifications by email and SMS. These will keep you informed of major steps.
Thanks to this, there is no need to frequently call public services. You will always know the status of your file.
Email and SMS notifications
The citizen services are becoming increasingly modern. Therefore, you will receive notifications via email and SMS. They will inform you about the progress of your official document request. They will also inform you about waiting times.
This works, whether you prefer physical or digital reception. You will be able to track the progress of your file easily. And all of this, very clearly.

Additional online services
The Nord prefecture offers online services. This helps people with residence permits. Users can download official forms via the website.
Downloadable forms
It should be noted that only certain requests can be sent by mail. With this, any file sent by post will not be processed. For foreigners living in Lille, the steps change depending on what they are requesting:
- For a first residence permit “private and family life,” make an appointment online.
- For the renewal of the same permit, send your file after downloading it.
- Other requests from foreigners must also be sent by mail after downloading.
These online services help make the procedures easier. They provide access to public services and official documents. This reduces waiting times. And allows for a high-quality physical or digital reception.
Accessibility and digital inclusion
The Hauts-de-France prefecture is strongly committed to digital accessibility. Between 2017 and 2023, Nord saw its public counters increase from 14 to 52, including 9 supported by the Department. This helps residents of rural and urban areas access public services more easily.
The number of health centers has also significantly increased, from 15 to 96 since 2015. The Department has invested nearly 2 million euros in rural mobility projects, such as shuttles and electric bikes.
Special support is provided to those who struggle with online procedures. 124 advisors are available to assist them in Nord. And a large network of 340 libraries helps make access to culture easier, even in isolated areas.
At the national level, there are plans to assist 8 million people by 2027. The goal is to create 25,000 places to learn digital skills and 20,000 trainers. The idea is also to provide 2 million computers to those in need. France Services is a key program that offers assistance from various agencies to residents of Nord.
Each France Service must have at least two well-trained agents. The network continues to expand, with new openings in 2020 and 2021. Now, several districts have their counters for more easily accessible public services.
In conclusion, the prefecture is working hard to ensure its services are accessible to all. This helps improve quality of life and offers equal opportunities everywhere.
The prefecture appointment, step by step
When you have your appointment at the prefecture, follow these important steps. They will help you carry out your administrative procedures easily.
The day of your appointment
On the day, be punctual for your appointment at the prefecture. Bring all your necessary official documents. This will make your visit simpler and reduce waiting time.
At the Hauts-de-France prefecture, check in at the reception. The agents will assist you throughout, whether it’s for a residence permit renewal or something else.
After your appointment
After the appointment at the prefecture, track the status of your request. Keep an eye on email and SMS notifications for the next steps.
If you have questions, contact the prefecture. You can do so by phone or email. The one-stop shop is there to help you, no matter your needs.
Conclusion
Making an appointment online at the Nord prefecture is a significant step forward for the State. It allows avoiding queues, saving time, and being more flexible. Now, we can prepare our papers right away and track our requests via email or SMS.
For all procedures such as driving licenses, residence permits, or immigration, the Hauts-de-France prefecture welcomes us online. Each location has its way of receiving, but in Lille, online appointments are often preferred for certain requests.
This shift towards digital greatly improves our relationships with public services. It makes things easier and ensures better follow-up for people. It also shows that the government is committed to providing better service.
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