The Bordeaux prefecture assists you with your paperwork in Nouvelle-Aquitaine. You will easily see the state services there. You will receive personalized assistance.
You can do things like your driver's license there. Or manage your points. And even file complaints. The Bordeaux prefecture is ready to help you everywhere.
Bordeaux Prefecture: Your one-stop shop
The Bordeaux prefecture is your only place for paperwork in Nouvelle-Aquitaine. Whether you are an individual or a business, you will discover the state services there. With simplified procedures and personalized assistance.
State services in Nouvelle-Aquitaine
Simplified administrative procedures
The Bordeaux prefecture makes your administrative procedures easy. It offers online procedures that work well. With the help of our digital mediators, you will complete your procedures online quickly and securely.
Public reception and one-stop shop
As a one-stop shop in Bordeaux, you are very well received at the prefecture. Whether you come with an appointment or just to talk, we listen. In the field of Nanterre gastronomy, we are here to answer your questions.
Procedures related to the driver's license
To obtain a new license after a suspension, you must see a doctor. The cost of this consultation depends on the length of the suspension. It costs 36 euros if you had to wait more than a month. If it was due to drinking too much or using drugs, it is 50 euros.
Required medical examinations
The type of examination depends on the reason for your license suspension. If it was due to drinking, your blood will be tested. For this test, Gamma GT, VGM, and CDT are checked. If it was due to drugs, they check for THC, cocaine, and others in your urine.
Application procedure after suspension
When you have the green light from the doctor, you can apply for your license online. In the Gironde department, you can still drive for a little while, around a month, before obtaining the new license.
Sometimes, a psychotechnical test is added for suspensions of 6 months or more. The Bordeaux prefecture guides you through that. This is also the case for license cancellation or invalidation.
Bordeaux prefecture: Your points balance
To find out how many points you have left on your license, you have two options. Check on Telepoints online. Or call the Bordeaux prefecture directly. These services help you see your points and track your file.
Check your balance online
It is possible to see your points and other information very easily. This is thanks to "My points license". You can also obtain a document summarizing your situation. Since November 22, 2023, this web service replaces the old Telepoints.
Recover points after a course
When you lose points, you can recover them. You need to take an approved road safety course. The Bordeaux prefecture tells you everything you need to know. It also helps you through the procedures.
With this 2-day course, you can earn up to 4 points back. This will quickly increase your points total. The Bordeaux prefecture can guide you to a good training center near you.
Disputes and complaints
If your license is causing you concern, contact the Bordeaux prefecture. You can make an online appeal on their website. This concerns any decision regarding cancellation or official documents.
Filing an online appeal
Go to the prefecture's website to contest or claim. Use the online form, explain your case, and add evidence. The prefecture team will handle your request with care.
Procedure in case of invalidation
If your license is invalidated, a special procedure is necessary. The Bordeaux prefecture will assist you. They will tell you what to do, such as medical tests and the steps to follow. Contact them for any questions.
Personalized digital support
The Bordeaux prefecture offers specific help for your paperwork online. You will be able to complete your procedures on the internet more easily. There are specialists ready to assist you on-site. They will show you how to do it and answer your questions.
Access to online procedures
With online assistance from Bordeaux, entering administrative tasks will be simple. The experts help you follow all the steps correctly. This will make everything much easier to do online.
Available digital mediators
There are digital helpers ready to assist in Bordeaux. They will help you use the services online. They answer your questions and explain how to do things very clearly.
Conclusion
The Bordeaux prefecture is here to help you in Nouvelle-Aquitaine. They assist you with things like the driver's license and the prefect governor. Or to check your points balance on your license.
You can call them or go see them. They offer excellent and personalized service. The prefecture will do everything to make your life easier.
They have online services and experts to help you. So even if you are not very comfortable with computers, you will find what you need. By working together, we can make Nouvelle-Aquitaine an easy place for everyone.
RelatedRelated articles
- 13 Oct 2025·4 min readNanterre Prefecture Appointment: Your Online AppointmentDefault
Obtaining an administrative slot often feels like an obstacle course. Between endless waiting lines and saturated platforms, managing procedures becomes a real headache. In Nanterre, this challenge takes on a particular scale with demand far exceedin...