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Appointment at the Eure-et-Loir Prefecture in Chartres: residence permit, collection, procedures

7 Jul 2025·4 min read
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Getting an appointment at the Eure-et-Loir prefecture in Chartres first depends on the process: a significant portion of submissions is now done on the ANEF, with physical appointments reserved for fingerprints, title handovers, and non-digital cases. This guide details the contact information, the distribution between the prefecture and sub-prefectures of Eure-et-Loir, the documents to prepare, and the recourse when slots are unavailable.

Contact Information for the Eure-et-Loir Prefecture in Chartres

  • Address: Place de la République, 28000 Chartres
  • Phone: 02 37 27 72 00
  • Email: pref-contact@eure-et-loir.gouv.fr
  • Official Website: www.eure-et-loir.gouv.fr
  • Opening Hours: Monday to Thursday: 09:00-12:30, 14:00-16:30 | Friday: 09:00-12:30, 14:00-16:00

Hours and addresses may change; please verify them on the official website before visiting, especially for foreign nationals who often have their own time slots.

Prefecture or Sub-Prefecture: Where to Submit Based on Your Municipality

The department has 3 sub-prefectures:

  • Sub-prefecture of Nogent-le-Rotrou (Monday to Friday: 08:30-12:00)
  • Sub-prefecture of Dreux (Monday: 08:30-12:15, 13:15-15:30 | Tuesday: 08:30-12:15 | Wednesday to Friday: 08:30-12:15, 13:15-15:30)
  • Sub-prefecture of Châteaudun (Monday to Wednesday: 08:45-12:15 | Thursday: 08:45-12:15, 13:30-16:30 | Friday: 08:45-12:15)

Your municipality of residence determines the district, and thus the competent site. For foreign nationals' procedures, many departments have centralized processing at the prefecture; the sub-prefecture only handles certain formalities or none at all. The department's website specifies, step by step, where to submit and where to collect.

To find the competent site based on your address, see which prefecture my municipality depends on and the map of prefectures.

Making an Appointment at the Eure-et-Loir Prefecture in Chartres: Steps to Follow

  1. Identify the procedure. First application for a title (student, employee, private and family life...), renewal, duplicate, change of address, collection of a manufactured title, naturalization: each has its own channel.
  2. Start with the ANEF (administration-etrangers-en-france.interieur.gouv.fr) for anything digital: most renewals, first applications for certain categories, change of address, extension of instruction certificate. No appointment is needed to submit.
  3. For what remains at the counter (fingerprints, title handover, non-digital submissions), open the "Make an Appointment" section of www.eure-et-loir.gouv.fr and choose the relevant service. Slots are released in waves, often in the morning or at the beginning of the week.
  4. Keep a record of each unsuccessful attempt (dated screenshot of the message indicating that no slot is available). This evidence is useful if you need to write to the prefecture or contact the judge.
  5. Set up alerts instead of refreshing the page: rendezvousprefecture.com allows you to receive an email or SMS alert as soon as a slot opens for your procedure (create an alert).

For specific cases, see make a new appointment at the prefecture, modify an appointment, and cancel an appointment.

Residence Permit: First Application, Renewal, and Collection

The first application is submitted on the ANEF for digital categories (students, talent passport, certain "employee" cards), and by appointment or by mail for others, depending on what the department has planned. The renewal is done on the ANEF for the vast majority of titles, between four and two months before expiration. The collection of the manufactured title is always done in person, by summons or by appointment, with the paid tax stamp and the old title or receipt; fingerprinting, when required, is subject to a separate appointment (see why the prefecture asks for your fingerprints). The guides on the main site detail each step: residence permit, renewal, naturalization.

Documents to Prepare

Prepare the file before looking for a slot: an incomplete file at the counter results in a new appointment. The common base:

  • valid passport (identity pages, visa, entry stamps);
  • proof of residence less than six months old, or accommodation certificate accompanied by the host's ID and proof of residence;
  • three compliant ID photos, or the e-photo code for online submissions;
  • the current title or receipt for a renewal;
  • documents specific to your situation: employment contract and payslips, school certificate, marriage or birth certificate, resources;
  • the tax stamp, the amount of which varies depending on the title, to be purchased online at the time of handover.

The details by type of title can be found in our list of required documents, and for the accommodation certificate, see how to correctly establish it.

Deadlines to Know and Recourse if Nothing Progresses

Two deadlines frame your procedures, regardless of the department. For a residence permit, the silence of the prefecture for four months after a complete file constitutes implicit refusal, which opens up recourse. For naturalization, the processing cannot exceed eighteen months from the receipt, twelve if you have been residing in France for ten years. The renewal should be requested between four and two months before the title expires: within this window, the receipt or extension certificate maintains your rights.

If nothing progresses: check the status of the file, then follow up in writing. When no slot is offered for weeks, the Council of State requires the prefecture to provide an alternative (decision of June 10, 2020) and the summary "useful measures" allows for an injunction; our guide on deadlines by prefecture details these recourses. The observed deadlines in the department are compared to those of other departments on the prefectures barometer.

Frequently Asked Questions

Should I go to the prefecture or the sub-prefecture?

It depends on your municipality and the procedure. Municipalities attached to a sub-prefecture carry out certain formalities there, but procedures for foreign nationals are often centralized in Chartres. The department's website specifies this procedure by procedure.

Can I go to the Eure-et-Loir prefecture in Chartres without an appointment?

For foreign nationals' procedures, no, unless otherwise stated on the department's website: reception is by summons or by appointment made online. Some general receptions remain accessible for free during the indicated hours, but they do not handle residence files.

What should I do if my title expires before the appointment?

Submit the renewal application on the ANEF within the four to two months window before expiration: you will receive a receipt, then if necessary an extension certificate, which proves the legality of your stay and the maintenance of your rights during the wait.

How can I know when a slot becomes available?

Slots are published in waves, without an announced calendar. An alert by email or SMS on rendezvousprefecture.com will notify you as soon as an appointment appears for your procedure, which avoids having to monitor the site multiple times a day.

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