Welcome to your guide to online reviews and services of the Créteil prefecture. It is located in the heart of the Val-de-Marne department. Need information on procedures or to make an appointment? This guide answers your questions.
You will find information here on common issues faced by users. We also discuss online services and remote procedures. To better know the prefecture, it is important to know how to directly contact the prefecture's services.
– The Créteil prefecture has online services to facilitate administrative procedures.
– Recurring problems arise with appointments and processing times.
– Many procedures can be done from home, such as changing an address. Or requesting a DCEM or renewing a residence permit.
– For procedures that require an in-person appointment, such as asylum, information is provided.
– You will also see reviews and testimonials from users to assess the services of the Créteil prefecture.
Issues Encountered at the Créteil Prefecture
The Créteil prefecture poses problems for several users. These issues include delays for files and the complexity of procedures. User testimonials highlight the difficulties encountered.
Difficulties in Making Online Appointments
Finding an online appointment at the prefecture is difficult according to many users. Some wait up to six months for a date, or even longer. Not being able to obtain an appointment causes frustration and stress.
Long Waits for File Processing
Delays in processing files are also very problematic. Many have to wait several months for a response or an appointment. This poses difficulties, such as losing a job if the residence permit expires.
Online Services of the Val-de-Marne Prefecture
The Val-de-Marne prefecture offers many online services. This helps people manage their administrative procedures more easily. Among these services are various useful tools, such as the ability to declare a motocross.
Address Change Request
When residents of Val-de-Marne move, they can change their address online. This is done on the prefecture website. This service simplifies procedures and updates data quickly.
Request for Minor Foreign National Travel Document (DCEM)
Parents of foreign children can apply online for a DCEM. They no longer need to go to the prefecture. The DCEM allows foreign minors to travel.
Request for Duplicate
Losing documents is often a source of stress. Fortunately, a duplicate can be requested online. This makes the process much easier.
Request for Renewal of Receipt
Renewing the residence permit can be done online. This helps holders extend their stay more easily, via online services.
Validation of VLS-TS
Validating a residence permit online is possible for holders of VLS-TS. This avoids a lot of unnecessary effort. The process becomes simpler.
Application for Student Residence Permit
Foreign students can renew their residence permit via an online service. This makes their administrative procedures simpler and faster.
Purchase of Electronic Tax Stamp
Having tax stamps is sometimes essential. Now, their purchase is done online. This avoids the trip to the prefecture offices.
Online services demonstrate the effort of the Val-de-Marne prefecture for its citizens. They lighten the procedures. No need to travel, everything is simpler and faster, thanks to technology.
On-Site Requests with Appointment
Many procedures are done online on the Créteil prefecture's website. But some requests require an in-person appointment there. For example, asylum requests, residence permit requests by place of residence, and naturalization requests.
Asylum Request
People seeking asylum must schedule an appointment. This takes place at the Créteil prefecture to submit their file. It must be done to start the asylum process.
Residence Permit Request by Place of Residence
If a foreigner wants a residence permit, they must make an appointment. This is done at the prefecture, except for those in certain special cases. The procedure at the town hall varies depending on where one lives.
Naturalization Request
To become French through the naturalization procedure, an appointment is also needed. At the Créteil prefecture, instructions are provided on how to make an appointment and prepare the application.

Reviews of the Créteil Prefecture
User reviews of the Créteil prefecture are mixed. Some appreciate the warm welcome and quick processing of files. Others complain about long wait times and difficulties with their procedures.
User Testimonials on Services
A recent study shows that all residence permits were available according to a text message. However, a large number of users had internet connection issues when trying to make appointments online.
“The staff was very attentive and helped me resolve my issue quickly. I was pleasantly surprised by the efficiency of the service.”
Other experiences note very long wait times, which demotivates some people.
“I had to wait several hours before I could be seen. It is really frustrating to waste so much time for a simple formality.”
Evaluations of Wait Times and Reception
It is unclear how long it takes to find a lawyer or how many users are searching for one online. This information could shed light on users' expectations regarding services.
Despite this lack of information, it is clear that the Créteil prefecture needs to improve its reception. Reducing processing times is crucial to better serve citizens.
Contacts of the Val-de-Marne Prefecture
Residents of Val-de-Marne can contact the prefecture in several ways. They can ask questions, track a file, or carry out a procedure by email or phone.
Email Addresses by Service
Each service has its own email for easier communication with citizens. Here are the main available emails:
| Service | Email Address |
|---|---|
| Foreigners Service | etrangers@prefecture-val-de-marne.gouv.fr |
| Titles Service | titres@prefecture-val-de-marne.gouv.fr |
| Gray Cards Service | cartes-grises@prefecture-val-de-marne.gouv.fr |
| Driving Licenses Service | permis-de-conduire@prefecture-val-de-marne.gouv.fr |
Phone Numbers by City
You can also contact the prefecture by phone, depending on your city. Here are the useful numbers:
- Créteil: 01 49 56 60 00
- Nogent-sur-Marne: 01 49 56 60 00
- Vitry-sur-Seine: 01 49 56 60 00
- Vincennes: 01 49 56 60 00
- Maisons-Alfort: 01 49 56 60 00
It is essential to provide all necessary information with each contact. For example, for a residence permit, a foreign number with 9 or 10 digits is required.
Additional Resources and Guides
The Créteil prefecture offers online services. However, there are other useful resources. The Ministry of the Interior's website is an excellent source of information on procedures. You can also find guides for online procedures to assist users.
Ministry of the Interior's Website
You can discover a lot on the Ministry of the Interior's website. It discusses prefectural services and administrative procedures. You will find answers, downloadable forms, and well-explained steps.
Online Procedure Guides
To better assist you with your online procedures with the Créteil prefecture, there are detailed guides. These guides will lead you from A to Z. They explain how to make your requests, from start to finish, until you obtain your documents.

Tips to Simplify Your Procedures
Are you looking to simplify your visits to the Créteil prefecture? Here are some important tips:
Prepare a Complete File
Prepare a complete file to limit delays and errors at the Créteil prefecture. Bring all necessary documents before coming or completing your file online.
Anticipate Processing Times
Wait times at the prefecture can vary depending on your request and location. It is best to start early for your administrative documents. This is especially true for renewing your residence permits.
Prepare Well for Your Appointment
Before making an appointment at the Créteil prefecture, make sure you are well organized. Bring all the documents you will need and inform yourself about the procedure. This will help you save time on-site.
Frequently Asked Questions about the Créteil Prefecture
Many people have questions about the Créteil prefecture. They often seek information on the required documents. They also look for how to verify documents from there.
Required Documents for Files
To put together a good file, you need to have all the identity and citizenship documents. These papers must be recent and in order. For example, you must include the rental contract with the rent receipts.
Specific documents are also needed for each case. Such as a foreign number with 9 or 10 digits. For certain things, emergency accommodation certificates are not valid.
Procedures for Authenticating Titles
People also wonder how to validate documents from the prefecture. An important point is that to travel outside of France, you need a receipt with the expired title. And to pay fees, only tax stamps purchased online or in-store are valid. Additionally, it is essential to know the fiscal power of the vehicle to better understand the tax implications related to your situation.
To help with all these questions, the Créteil prefecture has created a list of over 200 common questions. This is very helpful for citizenship interviews.
Recent News and Changes
The Créteil prefecture often changes to better assist its users. Here, you can read about the Créteil prefecture news, opening hours of the Créteil prefecture, and regulations of the Créteil prefecture.
New Opening Hours
The Créteil prefecture has improved access to its services by changing its hours. It is now open Monday to Friday from 8:30 AM to 4:30 PM. This allows people to enjoy longer service for their administrative needs.
New Regulations in Effect
There have been updates on the regulations of the Créteil prefecture recently. For example, non-French citizens must make an appointment to renew their residence permit.
They can only do this 2 months before their title expires, except in special cases. These measures help to better manage requests and improve the service.
It is important to always check the Val-de-Marne prefecture's website for the latest information. This way, you stay informed about the Créteil prefecture news and regulations of the Créteil prefecture in progress.
Conclusion
We have seen how the Créteil prefecture offers its services. We discussed the difficulties faced by users, such as issues with making appointments online. Furthermore, we noted positive changes. For example, there are more available slots, which will make the system more efficient. Additionally, champagne houses are often cited as an example of an organization that manages its services well.
In this article, we also explained how to use the online services of the Val-de-Marne prefecture. This includes procedures such as changing an address or validating a VLS-TS. For in-person appointments, we provided useful information on what to do.
In conclusion, we covered the problems and solutions related to the Créteil prefecture. We gathered testimonials, evaluations, and more. This guide aims to facilitate procedures with this institution.
FAQ
What documents are required for different files at the Créteil prefecture?
For each procedure, specific documents are needed. Inquire at the prefecture or visit their website. You will find the list of necessary papers there.
How are titles issued by the Créteil prefecture authenticated?
Procedures are in place to verify gray cards, driving licenses, and residence permits. They ensure that they are valid and secure.
What are the new opening hours of the Créteil prefecture?
Sometimes, hours change. It is better to check their website or call them directly for updated hours.
What are the new regulations in effect at the Créteil prefecture?
Administrative rules can be updated frequently. To stay informed, visit their site or ask them directly.
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